Privacy Policy

BigRockTrees.com is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

How does BigRockTrees.com protect customer information?

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts all of the information you enter before it is transmitted over the interenet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will BigRockTrees.com disclose the information it collects to outside parties?

We do not sell, trade, or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

We may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of BigRockTrees.com, our users, or others.

In Summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at BigRockTrees.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using our Web site, you consent to the collection and use of this information by BigRockTrees.com.  If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Questions and Feedback

If you have any questions or feedback related to our Privacy Policy, please email us using the contact us page.

Thank you for shopping at BigRockTrees.com.